User preferences between 4- and 3-wheeled mobility scooters vary a lot and are often strongly held. Generally coming down to a question of how secure the scooter feels over inconsistent surfaces like curb cuts, users often like what they like and won’t even consider the other option. However, a client mentioned something today that we…

…and when to fold them. And when you do fold them, how big and heavy will they be? A new generation of power wheelchairs is finding its way into our Resale/Rehome program. Different from earlier models because they are foldable and powered by lithium-ion batteries—much lighter and smaller than sealed lead acid batteries typical of…

A recent donation to our Resale/Rehome program included two identical blue Drive brand rollators; classic models that had been well loved and were looking pretty rough, having spent a few years neglected in a basement. Not wanting any mobility equipment to go to waste, we combined them into one ready-for-use rollator, using the best parts…

Because we happen to have one of each on hand, this is a useful opportunity to compare two versions of the Pride Go Go, one of the most popular electric mobility scooter models in the United States—These are the Sport and the Elite Traveler. The Elite Traveler (left in the picture) is substantially shorter overall,…

A senior living community donated a surplus rollator—a very nice rollator—to our Resale/Rehome program in June of 2026. During intake, while doing the standard checking of hardware and cleaning of the device, we discovered the receipt shown above in the under-seat storage compartment. Yes, that is indeed a bill for $110 to replace a single…

We continue to fundraise to capitalize a proper van but the WheelCare.Health Mobile Service Vehicle 1.0 still impresses with its load capacity. That’s two rollators, a manual chair, and a full-size Golden power chair in the back with the rear seat folded down. All of our mobile service tools and stand are in there, too!

A client got tangled up with a curb while out and about with their power wheelchair. The result was the bent front spindle fork in picture above. While still on the chair, the alignment issue is pretty obvious. The problem—one that we encounter a LOT—is that repair parts are ridiculously expensive or, as was the…

This modest, blue wheelchair was donated to our Resale/Rehome program by Arbor Terrace Independent Senior Living, one of our Charter Community Care partners located in Herndon, Virginia. It had a pretty rough life before coming to us, damaged—probably when being transported in a vehicle—and in need of replacement of a few minor bits. We rehabilitated…

A surprising number of the mobility devices we’re asked to fix have had mechanical issues since they were new. They get assembled incorrectly, pieces go missing during assembly, or devices are delivered already having problems. This was the case for a power wheelchair, purchased online and in use by a resident at one of our…

The owner of this high-miles rollator confused one of their healthcare providers, who expressed surprise on hearing that our client had “lost a leg.” After some explanation, the provider realized that it wasn’t their patient who had lost a leg; it was their rollator. Missing hardware resulted in the disappointing (and unsafe!) situation shown in…

We see some creative “field repairs” of mobility devices but this one was extreme even as those go, encountered at a recent visit to a senior living community… The owner reported that the leg of their rollator “fell off” while attending a grandchild’s sporting event. A volunteer at the game provided a fix, installing the…

At a February 2026 WheelCare.Health Roll In Workshop, we serviced the rollator of a resident who shared that she put in a lot of miles with her wheels. Turns out, not only was she president of the community walking club, she was the ENTIRE community walking club, legendary among the staff and other residents as…

This older-but-lovely power chair was donated to our Resale/Rehome program in September of 2025 by a family whose relative passed before the chair was even broken in. A 2010 model, it was in nearly new condition when we picked it up, having been stored warm and clean – but unutilized – for years. This was…

This pretty transport chair was one of the first pieces of hardware donated to WheelCare.Health, back in May of 2025. It was unusual—a Japanese-market, youth-sized transport chair with patterned blue upholstery, donated by an anonymous party whose child no longer needed it. We cleaned and adjusted it, and replaced the few worn parts (rear wheels…

A Nextdoor visitor found our page and inquired about the Essentially New Transport Chair described in another success story as part of our Resale/Rehome efforts. Unfortunately, another family beat them to it by a day. That got us looking for a replacement. Luckily, a fan of our work donated FOUR chairs–also connecting from Nextdoor. One…

This Carex transport wheelchair was donated by local business partner Caring Transitions of West Fairfax and South Herndon, as a refugee from an estate cleanout. It needed very little attention to be ready to go to a new family, coming to WheelCare.Health in pretty much unused condition. This chair model sells online for nearly $100…

“Rollators” are the 4-wheel walkers that are popular for folks needing relatively minimal mobility assistance. They provide support, space to carry belongings, and a seat for when the user needs a break. They are also pretty inexpensive, so they tend to get replaced rather than repaired. Knowing that, we spotted a woman using one of…

A family brought their vintage, but nearly unused, Everest & Jennings wheelchair to a WheelCare.Health Roll In workshop, asking about replacing lost leg rests… The couple are senior immigrants living in county-owned apartment community on a very limited budget. New parts for their otherwise useful device–all classic chrome and leather-look vinyl–would have retailed for more…